Introduction

Nortons Hiab Services Limited birminghamhiabhire.co.uk collects and processes your personal information in accordance with this privacy policy. This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).

Nortons Hiab Services Limited birminghamhiabhire.co.uk’s registered Office is at Norton Street, Miles Platting, Manchester M40 8HD, UK.

Information That We Collect From You

Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number, property information and other personal details.

We may also collect non personal information that may identify you such as location, IP address, browser type, operating system and other details about the device you are using.

How we use your personal data

We use your personal data to provide our services to you and process this on the legal basis of 'performance of contract'. Where you have consented we may also use your information to send you promotional offers and marketing. You are free to withdraw this consent at any time.

We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.

We use third parties to process your data for web hosting, email, analytics, social network interaction, invoicing and payments.

We ensure all processors acting on our behalf act in accordance with this privacy notice.

Your Rights

Under GDPR you have the right to access personal information that Nortons Hiab Services Limited birminghamhiabhire.co.uk processes about you.

You can request from us information about -

• The personal data we hold about you
• The categories of personal data concerned
• The purposes of the processing
• Details to whom your personal data has/will be disclosed
• How long we retain your personal data
• If we did not collect the data directly from you, information about the source

You may also request from us the following-

• That we update any incomplete or inaccurate data about you
• Request that we delete your personal data in accordance with GDPR

You may request we action your rights by contacting us at Nortons Hiab Services Limited birminghamhiabhire.co.uk, Norton Street, Miles Platting, Manchester M40 8HD, UK. Or by emailing us at info@nortonshiabservices.co.uk

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

International Transfers

The majority of the data is processed within the EU; however your personal data may be processed by the third parties we use in the USA.

Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.

Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms such as TLS. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

How Long We Retain Your Data

Nortons Hiab Services Limited birminghamhiabhire.co.uk only retains personal information for as long as is necessary. For further details on our data retention periods please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Cookies

We use a number of different cookies on our site. A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device. The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used to add functionality to websites, or to ensure they work more efficiently.

To learn more about what cookies are, or how to control or delete them, then we recommend you visit https://www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for.

First Party Cookies

These are cookies that are set by this website directly.

PHPSESSID: Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number.This is a necessary cookie native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website.

CookieScriptConsent: This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Youtube: Youtube is used to provide video content to visitors. When you watch a video embedded on our site, YouTube creates these cookies in order to optimize streaming performance and update the watch counters of our videos etc.

Google.com NID: This cookie is set by Google Maps which is used in some parts of the website.
See the Google Privacy Policy - http://www.google.com/policies/privacy/ for further details.

Tawk.to: we use Tawk.to for providing our online chat. Tawk.to provides us the following cookies:

• __tawkuuid: This cookie is used to distinguish users and expires in 2 years
• TawkConnectionTime: This cookie is used to determine the connection duration of tawk sessions and expires in session
• TawkCookie: This cookie is the main Tawk.to cookie and expires in session
• Tawk_: This cookie is used to determine the connection duration of Tawk sessions and to determine a unique session and expires in 2 years To learn more about Tawk.to and your privacy, visit https://www.tawk.to/privacy-policy/